Transportation Engineering

Transport Engineer+Cisco Background(Telecom)
Role: Transport Engineer+Cisco Background(Telecom)
NOC Work Schedules

• Shift can be either Sun-Wed or Wed-Sat.
• Shift timing - 6am to 4pm / 12pm to 10pm
• Provide 24x7x365 monitoring of all associated Transport, Fiber, 800 Mhz radio, FAA Tower Lighting, Voice/Video Systems, Wireless and LAN/WAN assets.

Coordinates communication and restoration of Telecommunication service through the standard on-call process and support of outages.
Provides Tier 1 and Tier 2 support for all Telecommunication resolutions including managing all ticket creation and escalation with leased line telecommunication carriers through to resolution.
Provides support in reviewing all Changes and submitting associated formal requests with the business units' systems for outages.
Provide ServiceNow reporting and Change Control support for all internal Teams.
Responsible for monitoring, and resolution of system alerts for Transport, LAN/WAN, Site Environments, Tower Lighting, Fiber, Voice Systems, and Telecommunication Leased Lines.
Work as a single point of contact for support and participate in joint resolution for 3rd party Leased dark fiber customers including rural broadband providing trouble support, outage Communication/coordination and dispatching for any service issues.
Monitor in scope telecom devices and review all changes while managing communication to business units/dark fiber customers, and escalations /dispatches to other internal teams.
Troubleshoot and resolve the networks using the approved NERC-CIP access protocols to gear at sensitive sites.
Document and update training material found in Knowledge Base articles in ServiceNow and on the team's web site.
10-15 years of Wireless Network experience

• Must have a strong understanding of wireless network architecture, infrastructure components, Ethernet, fiber optic transport and data traffic engineering
• Ability to write technical specifications for Dark and Ethernet fiber requirements for procurement Experience with pathing, hot cuts, trunking, and migrations.
• Ability to plan for work during network maintenance windows and the willingness to perform night work
• Ability to delivery in fast-paced high volume environment supporting aggressive targets
• Bachelor's Degree in a related field or an equivalent combination of experience and education