Head of Operations Management (m/w/d)

Delaware North Sportservice is searching for an Operations Manager to join our team at Nu Stadium at Miami Freedom Park in Miami, Florida. As an Operations Manager, you will oversee both concessions and commissary at one of our premier locations. If you are a seasoned hospitality professional looking for your next adventure in a company that can offer career growth and diverse opportunities, apply today to join our team.

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Medical, dental, and vision insurance

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Tuition and/or professional certification reimbursement

Contribute to the growth and profitability of the business, with management oversight for day-to-day operations, managing all concessions and commissary operations at the location, ensuring quality standards are maintained in terms of product, service, safety, and sanitation

Implement and maintain a service and management philosophy that guides team members

Responsible for scheduling, training, and development of team members

Maintain policy standards, culture of accountability, and responsibility

Research and develop new policies and procedures, controlling policies that elevate service standards

Manage the process for ordering and maintaining all inventories, cost control efforts for labor, and waste management

Adaptable, able to manage their own time as well as the time of others

Nu Stadium is a state-of-the-art soccer stadium and entertainment destination in South Florida, opening in 2026 as the future home of Inter Miami CF. Delaware North will lead stadium concessions and premium food and beverage services, delivering innovative culinary experiences that celebrate Miami’s vibrant culture while elevating classic stadium favorites. The venue will host world-class soccer matches, concerts, and live entertainment year-round.

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

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