HR Generalist/Employee Relations/Payroll

Dessert Holdings Inc. is seeking a Human Resources Generalist (Bilingual English/Spanish) to support the Newburyport, MA facility on an onsite basis. In this role, you will help keep HR operations running smoothly by supporting payroll and benefits administration, employee relations, onboarding and offboarding, and everyday assistance for employees and leaders.

Act as the first point of contact for employee questions related to HR policies, payroll, benefits, timekeeping, and company programs.

Support recruiting by coordinating job postings, reviewing resumes, screening candidates, scheduling interviews, and assisting with candidate communication to support timely hiring.

Coordinate with temporary staffing partners to process requests, track assignments, and ensure accurate onboarding, timekeeping, and invoicing for temporary employees.

Provide administrative support across HR and payroll, including processing employee changes, maintaining accurate HR records, and assisting with payroll updates and audits.

Assist employees with benefits enrollments and changes, answer benefit and leave questions, and help resolve issues involving benefits and payroll discrepancies .

Maintain employee files, HR databases, and HRIS systems with strong attention to detail and confidentiality .

Support HR compliance through help with internal audits, reporting, and documentation aligned with federal and state employment laws.

Assist with employee relations by documenting concerns, facilitating communication, and supporting a positive, respectful workplace.

Prepare and distribute recurring HR reporting (weekly, monthly, quarterly) covering headcount, attendance, and other key metrics.

Support HR initiatives and communications in a unionized environment.

Participate in HR projects aimed at improving processes and strengthening employee engagement and satisfaction.

Bachelor's degree from an accredited university in Human Resources, Business Administration, or a related field.

3+ years of experience in HR with focus on HR administration, compliance, and employee support.

Bilingual (Spanish/English) required.

Union experience highly preferred.

Ability to support shift workers by coming in early or staying later periodically.

Strong proficiency in Microsoft Office Suite and HRIS/payroll systems .

Excellent interpersonal and communication skills with a customer-service mindset .

Food manufacturing experience is a plus.

Microsoft Office Suite, HRIS, payroll systems.

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