Secretary - Receptionist - Healthcare

Elizabeth Healthcare

Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Competitive pay and comprehensive health coverage within the first 30 days.

Generous paid time off and flexible work schedules

Retirement savings with employer match

Tuition reimbursement and professional development opportunities

Wellness, mental health, and recognition programs

Performs receptionist and clerical duties. Specific responsibilities include: meet and greet patients, families, visitors, guests, staff in person or by the phone and provide directions as needed, register, schedule appointments and provide assistance as needed, perform departmental clerical duties which include data management, as well as the check in/check out process for specialty services. Provide prompt and accurate information in a professional and private manner ensuring all privacy and HIPAA guidelines are maintained. Personally escort guests to appropriate desk, waiting area or elevator providing wheelchair assistance if needed. Manages multiple phone lines, takes messages, screens calls, receives information and transfers calls to the appropriate extension. Relays messages to appropriate staff in order to facilitate communication and assure quality care.

Responsible for scheduling appointments and meetings and entering all appropriate data into the database (electronic medical records in some departments). Assists with various departmental clerical duties which can be accomplished at the receptionist desk. Duties may include: data entry, typing, scanning and data management.

High School Diploma or GED

General clerical skills including the ability to organize time and tasks

Data management skills

Exemplifies high standard of customer service

Experience working independently, using Microsoft office, experience with medical terminology, telephone communication, the ability to manage multiple lines/voicemail, and accurate typing.

Join us, and you'll take pride in the level of care we offer our community.