Head of Operations & Business Management

The Operations Supervisor is responsible for managing the labor and equipment of the assigned warehouse department, ensuring timely completion and quality of orders. Your work will align with our commitment to exceeding customer expectations. This role involves planning, organizing, and monitoring the receiving, storage, and distribution of items from suppliers or production shops. You will manage labor resources effectively while prioritizing orders with precision. The supervisor will train and supervise associates on assigned shifts.

Hire and ensure proper training of new employees for the department

Supervise and coordinate activities of employees and monitor departmental functions on the floor

Receive and transfer materials

Performance management of all employees (KPIs)

Document, update, and ensure procedures and quality processes are followed

Maintain supplies and equipment levels for the department

Monitor and adhere to customer requests and vendor‑specific shipping requirements

Update and maintain timekeeping and metrics in business systems, as they relate to WMS reporting

Ensure that shift‑end specific department procedures with all systems are completed and floor end‑of‑shift closeout is followed

New customer integration and migration testing

Load and unload trucks

Understand traffic coordination

Continuous involvement and support with departmental process improvements

Abide by all company safety and hygiene regulations

Follow and maintain 5S Program and guidelines

Perform any additional tasks that may be assigned to ensure an efficient, safe, clean, and goal‑oriented work environment

Qualifications

High School Diploma or Equivalent

Previous experience in a fast‑paced, high‑volume warehouse environment

Knowledge of picking, packing, and shipping tasks

SAP or equivalent WMS systems experience

3-5 years of Supervisory experience or equivalent work experience

Ability to follow instructions, processes, and procedures

Strong verbal and written communication skills

Strong attention to detail, accuracy and analytical skills

Strong leadership, organizational, and interpersonal skills

Experience with inventory research

Team‑oriented

Strong Microsoft Office Suite skills, notably Excel

Additional Information

Medical, Dental, Vision, Life Insurance, and Disability Pay.

401(k) with company matching up to 6%.

Paid Time Off, including paid holidays.

Flexible Spending Accounts.

Voluntary benefits such as legal and financial assistance, pet insurance, and more.

Employee Assistance Program.

Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process.

You can contact the company’s Data Protection Officer at the above‑mentioned postal address.

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