Network Support / Service Desk

based drone and drone parts company focused on the small and First-Person View (FPV) segments of the drone market. Our brands - Rotor Riot, Fat Shark, Rotor Lab and - coming soon - Upgrade Energy - are some of the most respected names in FPV and have helped shape the industry through e-commerce, product development, and a deep connection with the pilot community.

We're expanding into enterprise and defense - bringing our obsessive attention to performance, design, and U.based manufacturing into high-stakes environments like search and rescue and military innovation. With several of our products already approved by the Defense Innovation Unit, we're solving procurement issues for customers who demand speed, agility, and compliance.

If you love working at the intersection of community, content, and cutting-edge technology, you'll feel right at home here.

You in This Role The Network / Systems Administrator is an individual-contributor role within a lean IT department of three. You will own the day-to-day administration, monitoring, and troubleshooting of Unusual Machines' enterprise network and systems infrastructure across all seven sites. Working directly with the Director of IT, you will be a primary subject matter expert for firewall, switching, wireless, identity, cloud, and server infrastructure, while supporting compliance obligations and contributing to ongoing strategic IT buildout initiatives.

Administer and maintain the enterprise firewall environment, including centralized policy management, NAT, zone architecture, and application-aware filtering rules

Manage secure remote access and zero-trust network access (ZTNA) policy enforcement for a distributed workforce

Operate and maintain enterprise switching infrastructure across all sites, including VLANs, trunking, spanning tree, QoS, port security, and configuration management

Administer enterprise wireless access points and branch failover connectivity across all locations via centralized cloud management

Maintain enterprise WAN connectivity across all seven sites; Manage dedicated storage networking with performance-optimized configuration for enterprise storage workloads

Support DNS operations for the company's domain infrastructure

Systems & Cloud Infrastructure

Administer the Microsoft 365 tenant, including Exchange Online, SharePoint Online, Teams, and OneDrive

Conditional Access policy authoring and tuning, Privileged Identity Management (PIM), Identity Protection risk policies, and automated provisioning integrations

Operate endpoint management tooling for policy management, compliance baselines, zero-touch device provisioning, and application deployment

Administer Windows Server infrastructure including Active Directory, DNS, DHCP, Group Policy, and file services

Operate and maintain backup and disaster recovery processes; ITSM & Operations

Operate within the enterprise ITSM platform: own infrastructure-tier tickets, contribute to CMDB asset accuracy, document changes per change management process

Maintain network and systems documentation to a professional standard, including configuration baselines, topology diagrams, runbooks, and change records

Participate in on-call rotation and respond to after-hours infrastructure incidents as needed across a multi-site footprint

Provide assistance and escalation support to Desktop Helpdesk staff for network, identity, and server-related issues

5+ years of hands-on experience in a network/systems administration role in an enterprise environment

• Enterprise firewall administration, including security policy, NAT, zone design, application-aware filtering, and centralized management platforms
• Enterprise switching experience, including VLAN configuration, trunking, spanning tree, and QoS, in a production environment
• Microsoft 365 back-end administration: Exchange Online, SharePoint, Teams, licensing, and service health management
• Windows Server administration: PowerShell scripting for Microsoft 365, Entra ID, and Windows Server automation tasks
• Cisco CCNA or CCNP certification

Microsoft certifications: Cloud-managed wireless and SD-WAN administration experience

Vulnerability management platform experience

Zero-trust / secure remote access administration experience

Experience with storage networking and NAS platforms

Experience supporting multi-site WAN environments

Familiarity with enterprise ITSM platforms

Equity is included for all exempt positions

• Medical, Dental, and Vision Benefits
• Paid Holidays
• We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Candidates must be a US Citizen or permanent resident to be eligible for employment