Head of Programme Management

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance—at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
Functional Title: CPS Conservatorship Program Director Job Title: CPS CVS PD Supervisor III Agency: Dept of Family & Protectve Svc Department: Region 7 CPS Dir Del - CVS Posting Number: 17562 Closing Date: 06/17/2026 Posting Audience: TEXAS-B-26 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 35% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: AUSTIN Job Location Address: 14000 SUMMIT DR Other Locations: MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12
Work involves planning, developing, and implementing an agency program and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, or the general public. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Evaluates program wide performance through case readings, computer reports, and observations of program operations to ensure unit compliance with policies, procedures, and service control requirements.
Prepares management reports, analyses, and correspondence on the effectiveness of program activities.
Implements program guidelines, procedures, policies, rules, and regulations; and monitors compliance with policies and procedures.
Provides training or technical assistance in a program area.
Selects, manages, and develops staff through review of performance data, conferences, training, and performance appraisals.
Develops and conducts presentations for citizens, clients, staff, and management.
Assists in the development of program guidelines, procedures, policies, rules, and regulations.
May assist with the development of policy and procedure manuals.
Knowledge of the policy and practice relevant to the Conservatorship Department. Knowledge of contracted and community providers and services provided to children and families involved with  Child Protective Services.  Knowledge of Child Protective Services programs, policies and procedures.  Knowledge of federal and state law regarding Child Protective Services. Skill in leading projects, managing work processes, producing deliverables and determining outcomes.  Skill in program planning, development and implementation.  Ability to represent Child Protective Services and the agency effectively with key stakeholders.  Ability to gather, assemble, correlate and analyze data and facts.  Ability to work independently with minimal supervision, develop staff and oversee the work of others.  Ability to prioritize and manage multiple responsibilities.  Ability to present information at training sessions and or conferences.  Knowledge of agency policies and procedures. Extensive knowledge of agency conservatorship and adoption preparation procedures and policies regarding identifying families, home studies, matching, etc. Ability to operate a personal computer and use various software packages.

Registrations, Licensure Requirements or Certifications:

Graduation from an accredited four-year college or university with major coursework in social work, counseling, psychology, criminal justice, early childhood education, criminal justice, elementary or secondary education, or a related field is generally preferred. Three years full-time supervisory or managerial experience in a social service environment which must include: analysis of work problems having an administrative aspect; interpretation of complex written material; planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved including interpretation and implementation of policy and procedure.

All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
Please review the following link for authorized documents: .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at View phone number on click.appcast.io.