Head of Business Operations - Remote

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.

Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.

We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.

We're looking for a Director of Revenue Operations to build and scale the RevOps function at Canals. owning systems, data, and operating cadence across Sales, Marketing, and Customer Success.

You'll report to the Head of Operations and partner closely with GTM leadership to design the infrastructure that powers our growth, while staying hands-on in execution. Lay the foundation for future team hiring (and manage early hires as we scale)

Own GTM systems & data

Own and optimize the GTM tech stack (HubSpot, sequencing tools, enrichment tools, automation)

Maintain clean data, clear account ownership, and structured pipeline hygiene

Ensure data integrity across the full lead-to-revenue lifecycle

Partner with leadership on segmentation, territory design, and pipeline strategy

Establish a consistent weekly, monthly, and quarterly business cadence

Deliver clear insights on pipeline health, conversion, and revenue performance

Identify bottlenecks and recommend data-driven improvements across the funnel

Standardize and document the lead-to-customer journey

Implement scalable pipeline governance and stage definitions

Commissions & performance

Design and administer commission plans and incentive structures

Track record of building or scaling RevOps functions (systems, process, and analytics)

Deep CRM ownership (HubSpot preferred or Salesforce): pipeline management, account ownership, and reporting

Experience running forecasting and pipeline analytics with executive-level visibility

We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.

We value ownership, transparency, and continuous improvement. We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.

In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.