Head of Client Support Services

Line Service Manager
The Line Service Manager is responsible for overseeing day-to-day line service operations, basic facility upkeep, and fueling support for our training campus. This role ensures safe, efficient, and well-coordinated operations across the ramp, hangars, and support areas.
The position is fully onsite.
You do not need prior aviation fueling experience—training will be provided. We are looking for a hands-on leader with strong work ethics, basic mechanical aptitude, and the ability to manage a small team in a fast-moving environment.
Line Operations & Team Leadership

Lead and supervise the line service team to ensure safe and efficient daily operations.
Manage aircraft parking, towing, fueling support, and general ramp activities (training provided).
Train staff on daily tasks, safety procedures, and customer service expectations.
Maintain shift schedules and ensure adequate staffing coverage.
Promote a positive, safety-first culture among the team.
Fuel Systems & Equipment

Oversee basic maintenance of fueling equipment, hoses, and trucks (training provided).
Coordinate scheduled service, inspections, and equipment repairs with vendors.
Monitor and document basic fuel checks and routine filter replacements.
Ensure safe handling and storage of fuel following company safety standards.
Facilities Support

Oversee cleanliness and organization of hangars, ramp areas, and office spaces.
Coordinate general facility repairs including lighting, HVAC, plumbing, and minor building fixes (contractors available as needed).
Maintain inventory of supplies and equipment.
Administrative & Vendor Coordination

Support the development of procedures and checklists for line operations.
Assist with tracking budgets for supplies, fuel equipment, and facility needs (training provided).
Maintain communication between line service, flight operations, and management.
Coordinate with outside vendors for repairs, service work, and equipment inspections.
Qualifications

Leadership or supervisory experience in any industry (preferred).
Ability to work outdoors around aircraft and equipment.
Basic mechanical aptitude and willingness to learn new systems.
Strong communication and organizational skills.
Valid driver's license.
Preferred but Not Required

Experience in facilities, automotive, mechanical, warehouse, or operations roles.
Familiarity with safety processes, equipment maintenance, or hands-on work environments.
Interest in aviation or learning aviation fueling procedures.
Working Conditions

Work performed indoors and outdoors with exposure to weather and active aircraft.
Must be able to lift 50 lbs. and perform physical tasks safely.
Flexible hours or on-call support may be required based on operational needs.
Benefits Offered:

• Affordable health care benefits
• Company 401(k) with match
• PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
• Company-paid life insurance and AD&D
• 2-week Sabbatical after 5 years
• Discounted flight training
• Employee recognition program

Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.