Head of Compliance Projects

Senior Field Supervisor
Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water
Supervise Field Staff – Ensure daily goals are met
Complete new job work orders and send to Internal Project Coordinator for scheduling
Manage labor/material budgets
Plan out job sites to hit budgets
Contact Project Manager/Estimator & Manage Communication
Complete TPA/Insurance Company guidelines and documentation
Completes Photo Upload to Dropbox or validates completion with Technician – Daily
Quality Assurance – Complete walks as necessary
Complete applicable Xactimate Scopes and submit to Tech Specialist
Make initial contact and hold relationship with customer
Track equipment usage on jobs through RMS & MICA
Keep compliance tasks in RMS up to date
Keep extra supply of materials in vans
Communicate with Project Coordinator on labor needs
Communicate with adjusters and TPA call centers
Train/Coach/Support Technicians
Special Tasks Assigned by Operations Manager
Participates in marketing and business development as the need arises.
Participates in the collection process of payment from customers.
Participate in emergency services when an "All hands on deck" scenario arises.
Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
A typical shift for this position is 7am – 5pm, Monday – Friday.
However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
To Provide Extraordinary Care While Serving People In Their Time Of Need.