Community Support Facilitator - Non Profit

Job Description Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

2025 Winner of Mercury News Best in Silicon Valley
2024 Great Nonprofits Top-Rated Nonprofit
Four-star Charity Navigator
Provide services to people with disabilities, which will enable each client to achieve an optimum level of functional independence and will assure referral to special services as required. May, as assigned, provide vocational skills training and/or instruction on activities of daily living. Assures quality of services provided, are consistent with HOPE’s mission and values.

Acts as a program monitor for assigned clients including communicating with families, presenting staffings, providing guidance to clients regarding work and personal problems, development and implementation of client’s incentive plans, providing on-going feedback regarding progress in program.
Assures training is age appropriate, meaningful, and based on client needs.
Provides training and supports in personal self care, including assisting with activities of daily living, feeding, transferring, and toileting.
Completes all required paperwork, reports and documentation to assure services to client, customer, and funders are met according to standards.
Develop and implement meaningful activities in the community, including providing transportation to and from activities.
Provide training and support in offsite vocational settings and/or recreational settings.
Operates machinery and large equipment as needed to support clients and assure completion of tasks.
High School diploma, G.D. or equivalent, plus one year of related experience working with people with disabilities in a rehabilitation environment. For licensed day programs: completion and clearance of fingerprints for criminal background check, TB test, physician’s report, and First Aid and CPR certification required.

Reports To: Program Coordinator or Site Manager

Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel.
Ability to observe, evaluate, document and communicate verbally and in writing.
Ability to teach good work habits and social skills to individuals with developmental disabilities.
Ability to utilize community resources for client instruction, outings and referrals as needed.
Basic computer knowledge.

Physical & Environmental Conditions
Regular trips in to the local community, providing transportation, driving large vans. Handling of materials, paper and supplies. Some computer work. Regular support and handling of personal care needs of others, exposure to bodily fluids. Hope Services takes immense pride in maximizing our employee engagement. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.