Urgently Hiring Referral Coordinator

2nd Floor
Pay or shift range: $The estimated range is the budgeted amount for this position. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. This money is available for tuition loan reimbursement, tuition costs, and text books.

The Referral Coordinator facilitates client access to internal and external services by managing referrals, tracking follow-ups, and maintaining relationships with partner agencies. This position works collaboratively with a care team that includes the medical provider, client navigators, outreach staff/peers, nurse coordinator, and additional support and administrative staff. Utilizing a multidisciplinary care team approach in a primary care and community setting, team members work with a complex population that includes people who use drugs, people experiencing housing instability/homelessness, people with mental health issues, and others experiencing the effects of social and structural determinants of health.

Assist with outreach and engagement

Participation in Housing Works supported advocacy events

Ideal candidate has an Associates/bachelor’s degree in related field

Minimum of three years’ experience in the health field or case management.

Bilingual English/Spanish is preferred

Ability to work with and understand issues of people with HIV/AIDS, mental illness and substance use populations

Experience with data management, particularly in eSHARE and/or eClinical Works is preferred

Demonstrated ability to build the trust and respect of patients, staff, colleagues, external contacts, and other Housing Works members

Demonstrated ability to meet or exceed the Service Excellence Standards of Housing Works

Willingness and ability to work some evenings and weekends, as needed

Demonstrated ability to utilize electronic medical records (EMRs) and related computer software, and willingness to adapt to the evolving technological requirements of modern health center practices

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at View email address on click.appcast.io Works was founded in 1990; Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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