Full Time Marketing Team Lead

The creative and dynamic Group Experience and Marketing Manager will sell group tickets and execute revenue driving campaigns for Cross Insurance Arena. They will assist the Director of Marketing in the planning and implementation of marketing campaigns including social media, advertising, promotions, and community grassroots efforts. The preferred candidate is a motivated team member who can generate creative content while working with promoters to drive ticket sales and attendance.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

Works closely with the Director of Marketing in the sales and marketing efforts for events and the venue

Leads the Group Sales department in maximizing ticket revenue through the promotion of select family shows and sporting events

Develops content that promotes events and the venue for social media platforms (Facebook, Instagram, and TikTok)

Assists in the creation of promotional materials using various graphic design programs

Maintains professional relationships and superior customer service

Generates new business opportunities for Group Sales department using call blocks, email campaigns, networking, and social selling

Manages Salesforce CRM database and tracks Group Sales through reports and recaps

Works closely with the Box Office/Ticketmaster to reserve and process Group Sales ticket orders

Develops and executes fan experiences and food and beverage ticket packages.

Achieves or exceeds assigned sales goals

Coordinates marketing efforts between promoters, artist management, local media, and sponsors as required

Continues the development and creation of new revenue streams to maximize ticket sales such as third party partnerships

Helps to update the venue’s website on a regular basis

Ability to work nights, weekends, and holidays as dictated by event schedules

Bachelor’s degree from an accredited college/university with major coursework in Business, Communications, Marketing, Facility/Sports Management, or another related field

Minimum of one (1) year of experience in sales preferably with a venue, sports team, or other similar public assembly facility

Minimum of two (2) years of experience in marketing preferably with an arena, sports team, convention center, hotel, or other similar public assembly facility

Experience in Adobe Photoshop and graphic design

Experience in content creation including editing videos for social media

Experience in ticketing or event planning

Excellent verbal and written communication skills in the English language

Ability to work as part of a team and independently with minimal supervision

Strong customer service and interpersonal skills

Ability to work nights, weekends and select holidays as required, in addition to traditional business hours

Ability to travel as required