Head of strategy / business equipment

NOW HIRING: Director of Custodial Equipment Strategy
SBM is looking for a Director to develop and scale a holistic equipment strategy for our organization. The Director of Custodial Equipment Strategy serves as the organization’s authoritative expert on custodial and operational equipment, responsible for assessing the external equipment market, identifying best-in-class solutions, and providing clear, data-driven recommendations to senior leadership, including the CEO. This role is accountable for industry and market intelligence, client RFP equipment recommendations, and on-site advisory support to evaluate existing equipment and its effective utilization. Industry & Market Intelligence

Continuously assess the custodial and operational equipment market, including manufacturers, technologies, pricing trends, and innovation.

Conduct structured market surveys, benchmarking, and competitive analyses to identify best-in-class solutions.

Maintain expertise in equipment lifecycle management, reliability, ergonomics, sustainability, and total cost of ownership.

Evaluate equipment options against operational requirements, client needs, performance standards, and long-term business strategy.

Develop clear, defensible recommendations balancing cost, performance, scalability, and risk.

Inform enterprise standards, sourcing strategies, and capital investment decisions in partnership with Procurement, Operations, Finance, and Strategy teams.

Provide equipment-related recommendations and technical input for client RFPs and renewal activities.

Support differentiation by aligning equipment strategy with client needs, outcomes, and operational credibility.

Act as a technical advisor during pursuits when equipment considerations materially impact the proposal.

Client Site Advisory & Field Assessment

Visit existing client sites to assess current equipment, utilization practices, maintenance, and deployment effectiveness.

Provide feedback and guidance to operations teams and clients regarding equipment selection, configuration, and utilization.

Identify opportunities to improve productivity, outcomes, safety, and client satisfaction through optimized equipment use.

Synthesize market intelligence, field observations, and technical analysis into clear, concise, and compelling executive-level communications.

Clearly articulate tradeoffs, risks, and recommendations and respond to executive inquiries with confidence and credibility.

Support pilots, trials, and evaluations with structured feedback and documented findings.

Represent the organization as a knowledgeable and credible voice on custodial equipment strategy.

Bachelor’s degree in Engineering, Operations, Supply Chain, Business, or a related field (or equivalent experience).

7+ years of experience in custodial equipment, equipment management, operations, strategic sourcing, or a related discipline.

Experience presenting complex information to senior or executive-level stakeholders.

Results-oriented, metrics-driven leader with expertise in purchasing, supplier collaboration, development, and compliance.

Strong business acumen paired with hands-on equipment expertise.

Certificates, Licenses, Registrations

Travel

Position requires up to 25% domestic travel.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Functions of the job are administrative in nature and consistent with office environment requirements.

For information about SBM's benefits, please visit SBM's website at:

We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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