Head of Operations & Business Management

Position Summary The primary function of the operations manager is to be responsible for the successful day-to-day management, administration, and reporting of all business activities including, but not limited to, planning, budgeting, scheduling, delivery, inventory accuracy, business metrics, and safety related functions. The Operations Manager must successfully adhere to and seek out ways to improve the organization’s levels of service and values.

Duties & Responsibilities Effectively navigate operational demands while communicating internally and ultimately servicing the customer/orders the best way possible.

Maintain appropriate inventory levels in the yard and damaged inventory.

Understand the financial operations of volume-buy and selling, profit margins, and P & L statements.

Oversee that all delivery personnel adhere to OSHA and GMS policies while working in the warehouse, operating equipment, and at the jobsite.

Perform weekly and monthly GMS management safety reviews in collaboration with the Safety Manager

Responsible for full-cycle delivery management by removing any damaged materials, ensuring orders are stocked correctly, and checked off by the appropriate manager.

Always maintain open and clear lines of communication with customers, informing them of any issues related to their order & delivery if they should arise.

Monitor delivery of materials from other yards to coordinate with agreed upon “Drop Dead” time.

inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge.

Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes.

Basic Qualifications Bachelor’s Degree

Minimum of 3 years of related work experience

Strong Microsoft office skills

Experience in and knowledge of construction industry and building materials strongly preferred.

Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude.

invest in building relationships with the Field Operations and Field Support Center team members.

Help champion an inclusive working environment by: Empowering others to bring their full selves to the workplace.

Ability to self-manage, show initiative, be proactive, and drive results.

Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements Will occasionally move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Ability to work in an office environment, warehouse, and on a job site.

Must be able to manage stress depending on deadlines and ongoing projects.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance. Job Location: Drywall Supply, Inc. - including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: View phone number on click.appcast.io, or by email to: View email address on click.appcast.io with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.

Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, 401(k) Retirement Plan, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs.

Medical, Dental, Vision, Disability & Life Insurance Wellness Benefits 401(k) Retirement Plan Employee Stock Purchase Program Paid Holidays & Vacation Days Professional Growth Opportunities Development & Training Programs.

Founded in 1971, GMS operates a network of more than 320 distribution centers with extensive product offerings of Wallboard, Ceilings, Steel Framing and Complementary Products. Additionally, GMS operates nearly 100 tool sales, rental and service centers, providing a comprehensive selection of building products and solutions for its residential and commercial contractor customer base across the United States and Canada. In addition to our commitment to delivering exceptional customer service, GMS also fosters a unique employee culture that combines a results‑driven environment with a highly entrepreneurial, self‑starter attitude. We are committed to conducting our business in a manner that aligns with our values of humility, mutual respect, service to others, and the guiding principle that “you can never go wrong doing the right thing.” including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.

If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: View phone number on click.appcast.io, or by email to: View email address on click.appcast.io with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.