Head of Recruiting & HR

The Senior Manager, Field Human Resources partners with Operations management (VPOs/RDOs/ACOs/GMs) in support of Panda's Culture and Environment, Leadership Development, Associate Relations, and Engagement and Retention, typically three Regions. This position works with management to enroll store associates in the company's mission, values, and culture. The Senior Human Resources Manager (Field) works with oversight by the FHR Director based on experience.

Serve as a Culture Ambassador to elevate our culture and environment by connecting with managers and associates during store visits. Promote a culture of recognition/acknowledgement to improve employee engagement. Serves as a strategic business partner by working closely with SVP, VPOs/ZVPs/RDOs to ensure HR practices align with business objectives and support the overall strategic direction. Provides ongoing performance coaching and feedback to Operations leaders regarding issues of management style, communications, associate interactions, performance management, and career and leadership development. Provides training to store level managers and above to ensure compliance with labor laws and regulations.

Partners with legal and participates in resolution of associate relations cases, EEOC claims, attorney letters, mediations and lawsuits.

Reviews AIM surveys, conducts 360 surveys or Management Style Surveys for Ops management team to identify areas of strengths and improvement areas.

Analyzes HR metrics and data (turnover, AR cases, minors workforce, effective store visits, Corrective Action Index, etc.) Supervises field HR staff; providing associate(s) with development and coaching, performance evaluation, and career progression opportunities.

This role involves regular local travel and occasional overnight travel (25-50%), varying by region. Yearly bonus opportunity*

Full medical, dental, and vision insurance *

On-site fitness center, biometric screen, and flu shot clinic

Paid time off starting at 15 days with 7 federal holidays*

Continuous education assistance and scholarships*

Income protection including Disability, Life and AD&D insurance*

Benefits available for eligible permanent full time associates

Bachelor's degree required; business and/or HR majors preferred.

10+ years of HR experience, with 5+ years of HR Generalist experience in associate relations, training and development, recruiting, and people management or equivalent Operations management experience, preferably in a retail/hospitality operations environment.

Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.