Full/Part Time Front Desk Receptionist
Goodwill Easter Seals Miami Valley
Do you have a desire to work for an organization driven by empowerment and full inclusion? with the mission to empower those with disadvantages and disabilities to improve their quality of life. We employ over 600 associates just in our retail stores alone. GESMV also offers over 40 programs and services to the community ranging from job readiness programs to assistive technology services. We offer part-time and full-time positions, with a variety of schedules and hours available. Provide positive first impression and excellent customer service to all visitors, guests and employees at the GESMV Community Services Center.
Present a professional appearance and friendly attitude to all visitors and guests in the building.
Provide exceptional customer service.
Greet and direct all visitors, program participants and employees as they arrive in the building.
Work cooperatively with lobby ambassadors to direct visitors and guests to the appropriate areas of the building and to meetings with requested employees.
Contact staff via phone, email, and online messaging system to notify them of visitors in the lobby.
Maintain clean front desk space, free from clutter and unnecessary items.
Assist with monthly building safety drills in partnership with safety department and site safety coordinators.
Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards.
High school diploma or general education degree (GED).
Previous customer service experience required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
~ Ability to type/data-entry accurately at 40 wpm.
Experience using multi-line switchboard system.
Be proficient in Word, Excel, Internet, E-mail.
Customer Service Oriented with a pleasant disposition
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job and/or apply for the position, absent undue hardship.Goodwill Easterseals Miami Valley is firmly committed to Equal Employment Opportunity (EEO) and Affirmative Action (AA) compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity and/or expression, genetic information, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law. This policy applies to all employment decisions, including, but not limited to recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions, and terminations.
$37k - $40k
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