Head of Distribution Operations & Supply Chain

Concordance Healthcare Solutions is dedicated to positively impacting lives through our supply chain solutions. Our team of over 750 employees operates in distribution centers across the country, delivering dynamic solutions to the healthcare continuum.

We have an exciting full‑time Operations Manager opening at our Grapevine, TX location. The Operations Manager will drive performance, oversee personnel, receiving, inventory, shipping, logistics, fiscal and facilities activities at the distribution center, and ensure consistency and cost savings through standard work processes.

Responsibilities include overall management of the distribution center. This includes understanding the DC’s goals and objectives, implementing strategies, infusing Concordance culture, collaborating with departments to deliver outstanding service, meeting financial objectives, and managing hiring, training, and development of team members.

Review, recommend, and develop changes in operations, processes, and systems, ensuring proper implementation and maintenance of approved changes.

Ensure the highest standards in safety, personnel, efficiency, and product quality, while complying with company policies and legal regulations.

understand needs and expectations of the account.

Lead warehouse personnel and supervisors, including hiring, training, development, supervision, and performance management.

Lead all production from product order fulfillment to kit completion.

Work proactively with cross functional teams to meet or exceed customer expectations and address service failures with corrective actions.

Assist in developing warehouse design, planning layout, product flow, and handling systems; evaluate and recommend equipment.

Represent the company positively to the community, aligned with marketing and customer goals.

Travel required 15% of the time.

Bachelor’s degree and a minimum of 6 years of operations‑distribution experience or equivalent education and experience.

Previous experience supervising, training, and developing staff.

Broad knowledge of distribution center processes and operations.

Strong customer service, time management, and organizational skills.

Understanding of performance management principles.

Strong computer skills, including Microsoft Office; Health, life, dental, and vision insurance.

Paid vacation, personal time, and holidays.

401(k) retirement plan with company match.

Company‑paid short‑term and long‑term disability.

Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other protected characteristic.

Consistent with the Americans with Disabilities Act, we are committed to providing reasonable accommodation to qualified applicants and employees as requested. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

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