REMOTE Administrative Professional

Administrative Assistant II Nampa - Staff

Assistant Dean, General Education

PT - Part-Time, Non Benefited (non-student)

Support Academic Operations and Student Success as an Administrative Assistant II at CWI!

The College of Western Idaho (CWI) is seeking apart‑time Administrative Assistant IIto provide administrative, operational, and customer service support while managing confidential information, coordinating projects, and supporting key academic initiatives.

In this role, you'll serve as a vital resource for students, faculty, staff, and community stakeholders while helping ensure the efficient operation of the department through exceptional organization, communication, and administrative support.

At CWI, administrative professionals play an important role in supporting student success, employee collaboration, and institutional effectiveness. As an Administrative Assistant II, you'll contribute to meaningful projects, support innovative academic initiatives, and work alongside dedicated faculty and staff committed to helping students achieve their goals.

Administrative Operations & Office Support:

Coordinate administrative office functions, projects, and daily operations

Maintain records, files, correspondence, and other confidential documentation

Order, track, and manage office materials and supplies as needed

Operate office equipment and support efficient office workflows

Manage incoming mail distribution and related administrative processes

Customer Service & Stakeholder Engagement:

Serve as a point of contact for executives, government agencies, campus organizations, students, and the general public

Provide accurate and timely information by phone, email, and in person

Schedule appointments, greet visitors, and assist walk‑in customers

Deliver exceptional customer service in a busy office environment with competing priorities

Handle sensitive, confidential, and occasionally politically sensitive matters with professionalism and discretion

Academic & Program Support:

Support departmental use of the Learning Management System (LMS) for communication, information sharing, and record management

Research questions, gather information, and apply institutional policies and procedures appropriately

Assist with special projects and departmental initiatives as assigned

Compose, edit, and prepare correspondence, reports, research materials, and other professional documents

Maintain effective communication with faculty, staff, students, and external stakeholders

May assist with coordinating and monitoring Work Study students

Part‑time position

Three (3) years of administrative support experience

Excellent customer service and interpersonal skills

Experience using Microsoft Office applications and educational technology tools

Excellent computer skills and attention to detail

Dependable, flexible, and adaptable to changing needs

While some roles may allow up to two remote workdays per week, eligibility for remote work is determined on a case-by-case basis at the hiring manager's discretion. All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.