Assisted Living Receptionist

Receptionist Position Summary
The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
High school graduate or equivalent. Successfully completed a secretarial science program from an accredited college or university OR have a minimum of six (6) months experience in a clerical role.
Proficient in Microsoft Word, Excel, and email. Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility. Implement and interpret the programs, goals, objectives, policies, and procedures of the department. Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation. Maintains confidentiality of all proprietary and/or confidential information. Understand and follow company policies including harassment and compliance procedures. Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training.
Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner. Effectively operate the facility phone and paging system. Exhibit excellent customer service and a positive attitude towards patients. Read, write, speak, and understand the English language.