Head of Operations **URGENT**

The Director of Privacy Operations is a key member of Enterprise Data Privacy Office’s (EDPO) leadership team and is responsible for the development, implementation and maintenance of the organization's privacy governance frameworks, policies, procedures, and controls. This includes directing the organization's Data Privacy initiatives, privacy assessments, data loss reporting, departmental privacy engagement, and issue identification and resolution.

Serves as the escalation contact for privacy-related inquiries, requests, and audits from internal stakeholders and communicates complex privacy topics clearly and confidently to stakeholders at all levels.

Leads the privacy assessment process, working across departments to identify, mitigate, and remediate privacy risks.

Leads and manages privacy incident response operations, including investigations, incident management, and remediation of data loss events.

Manages the department's internal and external relationships relating to privacy technology solutions used to document and record privacy activities.

Leads the collaboration with stakeholders across the enterprise to ensure data management policies and technical controls supporting privacy objectives are properly tuned, serving as a strategic advisor to FINRA’s technology and data governance initiatives, translating complex privacy objectives into operational frameworks that enable innovation.

Directs the establishment of and reporting on metrics to the Board and FINRA executive management team covering the performance of the privacy program.

Responsible for identifying staffing, technology, and training investments to support enterprise privacy objectives, in alignment with the Privacy Operations budget and resource allocation.

Bachelor’s Degree with a minimum ten (10) years of experience.

Minimum five (5) years of experience working directly in data privacy roles, preferably in a regulated industry, required.

Experience supervising and implementing large-scale processes or projects.

Demonstrated experience in conducting privacy compliance activities such as assessments, audits, and investigations to identify and mitigate risks.

Experience managing and remediating privacy-related loss reports and incidents.

Proficiency in creating and maintaining comprehensive risk registers a plus.

Exceptional analytical and problem‑solving skills to assess privacy risks and develop mitigation strategies.

Hybrid work environment, with defined in-person presence requirements.

Travel occasionally required.

Employees may be eligible for a discretionary bonus in addition to base pay. Non‑exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. FINRA provides comprehensive health, dental and vision insurance, as well as basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, accidental death and dismemberment, short‑ and long‑term disability, long‑term care, business travel accident, disability and legal insurance. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA‑funded retirement contribution, tuition reimbursement, commuter benefits, adoption assistance, backup family care, surrogacy benefits, employee assistance and wellness programs. Employees receive 15 days of paid time off, five personal days, nine sick days (unless otherwise required by law) and nine paid holidays. All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law. FINRA abides by the requirements of 41 CFR 60‑741.5(a), 41 CFR 60‑300.5(a) and the regulations prohibiting discrimination against qualified individuals with disabilities and protected veterans. For disability‑related accommodation, please contact FINRA’s Employee Relations team at View phone number on click.appcast.io or by email at View email address on click.appcast.io.

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