Head of Learning and Development / L&D

Manager, Learning and Development page is loaded## Manager, Learning and Developmentlocations: R-0007806**Job Description Summary****Job Description***This position will follow our hybrid work model; we expect the selected candidate to work 2-3 days a week at our corporate office in Saint Petersburg, FL.*The Learning and Development (L&D) team within Human Resources seeks to deliver high-quality learning and development programs across the firm. Working in a highly collaborative environment, the Manager will be responsible for designing, implementing and evaluating learning and leadership development programs. This role will focus on building and scaling programs, influencing the strategic direction of learning, consulting, facilitating, and leading and managing complex assignments to support L&D. Additional responsibilities include project management, vendor management, content development and process improvements.**Designs, develops, assesses, recommends, creates, and implements learning & leadership development programs, processes, tools, resources, and solutions to meet individual and organizational learning needs* Provides input on the strategic direction of learning and development programs and initiatives* Facilitates virtual or face-to-face workshops and leadership programs* Collaborates with stakeholders, learning departments, LMS administrators, external vendors, and other teams to optimize the learning experience to support firmwide learning priorities* Monitoring feedback, evaluating the impact and effectiveness of learning solutions, and communicating results and recommendations* Develops and improves learning processes* Perform external research and benchmarking on learning trends, priorities, and initiatives* Support key learning initiatives and activities within Talent and Learning* Build strategic partnerships and relationships with vendors* Partners with outside consultants and negotiates cost-effective programs as required* Prepares and delivers written and verbal presentations and proposals to management* Performs other duties and responsibilities as assigned**Knowledge of:*** Strong understanding of talent development and learning and development best practices* Adult learning theories* Learning and development research, trends and best practices* Business process improvement* Financial services industry preferred**Skill in:*** Experience designing, developing and modifying content, presentations, participant guides, learning materials, job aides, etc, and driving measurable results* Facilitation and coaching skills* Strong project management skills and attention to detail* Results-oriented, data-driven, curious, passionate about learning and improving business outcomes* Strong analytical and problem-solving skills with the ability to analyze trends, best practices and data* Strong oral and written communication skills* Experience with tools for measuring the impact of learning programs* Anticipating potential issues before they arise.* Advanced Excel, Word, PowerPoint, and Project Planning skills**Ability to:*** Build relationships and interact effectively with all levels of associates and leaders, including cross-functional and external stakeholders* Manage multiple priorities and projects independently and ability to prioritize in a fast-paced environment* Deal with ambiguity and create a process and structure where it does not currently exist* Communicate crisply and candidly, influence, and foster candid dialogue* Problem-solve and make decisions when variables, alternatives, and outcomes are not clearly defined* Demonstration of analytical skills, including athe bility to arrange and tell a story with data* Partner with other functional areas to accomplish objectives* Self-driven, energetic, enthusiastic, and inclusive; creating or responding constructively to challenging new ideas and inputs**Education**Bachelor’s, Bachelor’s: Human Resources Management**Work Experience**General Experience - 6 to 10 years**Certifications****Travel**Less than 25%**Workstyle**HybridAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. When associates bring their best authentic selves, our organization, clients, and communities thrive. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow.