FULL-TIME ADMINISTRATIVE PROFESSIONAL

Administrative Assistant

We are looking for a highly organized and personable Administrative Assistant to join our growing home care team. In this essential role, you will serve as the heartbeat of our officesupporting daily operations while helping create a warm, welcoming, and efficient environment for everyone we serve.

From coordinating administrative tasks to supporting our internal team, your work will directly contribute to the smooth flow and positive culture of our office.

Most importantly, you bring a genuine warmth and commitment to supporting others, aligning with our mission to provide exceptional care and service.

Serve as the primary point of contact for all incoming phone calls, emails and in-person visitors, greet staff, families and guests in a professional and welcoming manner.

Operate a multi-line phone system efficiently, handling inquiries and routine phone calls properly.

Organize and maintain filing systems both physical and digital, ensuring easy retrieval of documents.

Maintain an efficient office environment by managing office supplies, coordinating technical support, filing and organizing storage.

Assist with care coordination activities, including preparing work folders, processing insurance claims, and assisting with client transitions.

Assist with caregiver scheduling, as needed, by updating care plans and maintaining client and caregiver files and database

Facilitate on-boarding of caregivers including interviews, new hire, tax and payroll documentation.

Assist with day-to-day operations related to reporting, tracking and data management.

Work on special projects and client focused communications at the discretion of the owners.

Provide backup assistance to Scheduling, Client Services and Marketing Departments when necessary

At least 2+ years of experience in the field or in a related area

Proficient in MS Office, Excel

Retirement Plan (company matched)

Health insurance

Life insurance

Bonus Plan

Job Type: Full-time