Virtual EA

Executive AssistantAt USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.The OpportunityAs a dedicated Executive Assistant, you will perform administrative support for multiple members of the Executive Management Group (EMG), depending on Executive level and team structure. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is an in office role and will be based in the following locations: San Antonio, TX Home Office or Chesapeake, VA office.What you'll do:Delivers administrative support to assigned EMG through management of schedule/calendar, emails, call routing and ensuring appropriate record retention. Identifies topics that translate into prioritizing meeting planners, emails, people, and data. Additionally, drafts internal communications and other materials on behalf of the leader to share with a variety of audiences including department leaders, employees, key stakeholders, or business partners.Responsible for maintaining awareness on applicable intranet pages, messaging channels, leader communications, and other information platforms. Proactively disseminates reminders to leaders and employees for upcoming deadlines, such as check-in completion, LMS training deadlines, or other urgent work deliverables.Creates agenda, takes meeting minutes, documents follow up action items, manages attendees, delegates, and ensures all meetings have a clear purpose/agenda. In addition, coordinates schedules, meeting planners, dates and secures the content to be presented.Partners with hiring manager to improve employee experience by proactively planning and onboarding new EMG or other team members. Ensures new hires are provided access to resources and knowledge of department-wide operations/processes. May coordinate desk/seating logistics for employees and provide oversight for on-site events.Manages travel and expense reporting timely and effectively. Responsible for maintaining inventory of office supplies with an expense management focused mindset.Maintains filing system for key documents. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.High School Diploma or General Equivalency Diploma required.4 years directly related work experience.Proficient in Windows, MS Word, Excel, Outlook, PowerPoint.Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software.Excellent with Microsoft Office Suite, especially Outlook (strong calendar and inbox management).Ability to work out of the Chesapeake, VA or San Antonio Home Office.Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.