Front Desk Receptionist (Hourly, Full-Time)

Regular Full-Time

Salary: $17.00 Hourly

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

Under the direction of the Program Director, the Front Desk Clerk is the front-line representative of the organization. He/ She is responsible for making sure that clients, visitors, and staff feel welcome at El Cemi Housing Development. He/ she also works with the Social Service office to ensure a smooth flow of clients through the organization.

Serves as a general presence and visible deterrent to disorderly infractions

Operates back- up phones and directs calls to the appropriate staff

Answers phone line and responds to inquiries from tenants/ clients/ service providers in a courteous and professional manner

Conducts and logs building rounds for safety and compliance issues

Provides clerical support as needed

Responds to and reports all incidents, accidents, or medical emergencies to proper authorities

Provides informal monitoring of tenants

Ensures front desk area is tidy at all times

Bi-lingual is a plus.

Commitment to cultural diversity and sensitivity.

Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality.

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance.