Practice Leader, Full-Time

Full timeposted on: Posted 16 Days Agojob requisition id: JR105807At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. But we make it happen with the best team in mental healthcare.As the fastest growing mental health practice group in the country, now is the perfect time to join our team!*LifeStance Health Values** Belonging: We cultivate a space where everyone can show up as their authentic self.* Benefits* As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.**Job Summary:**The Practice Group Manager will be on site to provide direction, coaching, and support to team members and clinicians in their assigned offices serving as local culture carriers and an extension of operations leadership. They will monitor workflow processes, outcomes, clinician/patient satisfaction and performance measures to ensure their offices are meeting or exceeding the established clinical, operational, and financial objectives set in cooperation with leadership.**Compensation**: $60,000 - $72,000/annually, plus annual bonus potential**Locations**:* 25101 Chagrin Blvd, Suites 100 & 200 Beachwood, OH 44122* 23625 Commerce Park Road, Suite 100 Beachwood, OH 44122* 34900 Chardon Rd, Suite 200 Willoughby Hills, OH 44094**Duties/Responsibilities:****Operational Excellence:*** Responsible for financial performance management of the assigned practice group, including revenue, center margin and EBITDA targets as established in partnership with Operations Director.* escalate and resolve facility issues.* Accountable for monthly performance management and report out of assigned key performance indicators, including variance reporting and action plans to meet established objectives for their assigned practice group.* Provide Operations Director with root causes and action plans for any identified areas of under-performance.* Ensure implementation of all LFST operational and clinical processes and practices in their assigned offices to drive service excellence and meet performance goals.* Partner and collaborate with shared services teams to ensure comprehensive clinician and patient support and effective delivery of mental health services.* Partner with Operations Director to manage local referral source relationships and promote LFST in local geographies to increase patient access to care.* Work with Operations, Clinical and Medical Directors to accurately assess available patient capacity and clinician utilization.* Build a high performing team through selection, training, and performance management of office team members; be a positive culture carrier for their assigned offices and ensure all training needs of office teams are being met.**Staff Performance and Support:*** Directly manage performance and engagement of direct reports (Clinicians, Lead Practice Coordinator, Practice Coordinator(s), Medical Services Coordinator(s).* Partner with the Clinical Leadership Team, Regional Medical Director, APRN Director, and Clinical Director to ensure mental health service delivery according to LFST expectations, policies, and procedures.* Provide direct administrative oversight and operational support for therapists and prescribers within practice group.**Clinician Performance and Support:*** Support in-office clinician engagement activities to promote LFST culture and improve clinician satisfaction and connection.* Work to support the onboarding and training of new clinician hires (particularly on office administrative processes and center specific operations); Serve as Operations contact for clinician admin questions and concerns on operational support.* Oversee escalated patient complaints and partner with clinical/medical leadership to drive resolution.* Required Skills/Abilities:*** Microsoft Office experience; Strong Excel skills (pivot tables, formulas, etc.).* Excellent written and verbal communication skills and ability to handle sensitive and confidential information.* Education and Experience:*** Bachelor’s Degree with 3+ years of healthcare leadership OR 5+ years of healthcare leadership experience required.**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.*We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at View email address on click.appcast.io regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to.**