Human Resources and Development Generalist (Bilingual)

Benchmark is a premier design-build, site and underground utility construction firm, completing over 500 projects spanning over nine (9) years. With a heavy focus on mission critical facilities, our teams collaborate seamlessly to ensure our customers receive the highest level of service in the construction industry. We prioritize training and professional development, encouraging our team to expand and enhance their unique skills, so they can fully realize their potential. The HR Generalist plays a critical role in supporting the day-to-day operations of the Human Resources department, with a primary focus on employee relations, benefits administration, and retirement/401(k) programs. This position is responsible for serving as a resource to employees and managers, including a bilingual workforce, ensuring compliance, and supporting a positive and productive workplace culture.

The ideal candidate must have a strong understanding of HR best practices, demonstrated experience owning benefits and employee relations, the ability to effectively communicate in both English and Spanish, excellent organizational skills, and a proactive approach to HR support.

Serves as a trusted advisor to employees and managers, providing HR support and guidance in both English and Spanish, and promoting a positive and inclusive work environment

Assists employee relations activities, including handling complaints, conducting investigations, documenting findings, and recommending effective solutions

Provides coaching and guidance to managers on employee performance, disciplinary actions, conflict resolution, and corrective action processes

Assists and administers employee benefits programs, including health insurance, leave programs, and 401(k)/retirement plans, ensuring timely and accurate resolution of employee inquiries

Communicates benefits, policies, and HR programs clearly to employees in both English and Spanish, as needed

Coordinates open enrollment and manages benefits-related communications, system updates, and data audits

Supports training delivery and employee communication for a bilingual workforce

Maintains compliance with federal, state, and local employment laws, such as FMLA, ADA, and EEO

Assists in developing and communicating HR policies and procedures, ensuring consistent application across all departments

Maintains and updates HR systems, including HRIS and timekeeping systems, while generating reports to support decision-making

Partners with the HR team to identify opportunities for process improvement and increased efficiency

Performs other duties and responsibilities assigned to support HR and business operations

Bachelor’s degree in human resources, Business Administration, or a related field

Three to five (3–5) years of HR experience in a generalist role, with a strong emphasis on benefits administration and employee relations, preferably in the construction or industrial industry

Fluency in both English and Spanish (written and verbal) — required

Strong working knowledge of employee benefits, including health plans and 401(k)/retirement programs

Proficient in Microsoft Office Suite and HRIS systems

HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR

Familiarity with training program development and delivery

If you possess the Qualifications and skills to excel in this role, we encourage you to apply