Restaurant Reservationist (Seasonal)

Join Grand Teton Lodge Company for a season or career at one of our 40+ resorts. From day one, you will receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, free employee housing, an affordable meal plan, free activities, 40% retail discounts, and training and development through our Epic Service program.

Job Specifications

Starting Wage: $17.75/hr

Employment Type: Summer Seasonal 2026

Location: Jackson Lake Lodge

Shift Type: Full Time

Minimum Age: At least 18 years of age

Housing Availability: Yes

Job Responsibilities

Enter, change and cancel reservations through phone and mail requests for Headwaters Lodge & Cabins, other GTLC properties as needed, and visitor activities.

Provide area information, activity information, and detailed lodging information.

Substantial phone and computer work.

Respond to both mail and telephone requests for information quickly and accurately.

Preparing envelopes for brochure distribution, sorting bulk mail and forwarding brochures.

Answer reservations phone within 2 rings.

Respond to mail inquiries within 24 hours.

A thorough knowledge of the area required (after arrival).

Must communicate effectively with guests and all departments.

Maintain a clean, organized and professional office.

Attention to detailed and accurate computer and paperwork is necessary.

Become knowledgeable of room sizes, rates and the surrounding area.

Resolve customer complaints.

Receive and transfer calls as necessary.

Perform other duties as assigned by management.

Job Requirements

Previous data processing or computer experience is required. Must be familiar with keyboard and data entry.

Typing skills of 35-45 WPM.

Must pass computer system competency test upon completion of training.

Fluent in written and spoken English.

An ability to work closely with others and work as a member of the team. A pleasant and professional disposition is mandatory at all times. A willingness to help individuals unfamiliar with the area.

An excellent speaking voice and formal phone etiquette.

Ability to function under heavy pressure with constant phone use, to perform repetitive tasks and disperse the same information repeatedly.

Must have a well-groomed and professional appearance.

Sales and/or customer service experience.

Benefits

FREE Dormitory Housing (including linens and all utilities) or Full Hook-Up RV Sites.

FREE Wi‑Fi.

FREE National Park Pass to Grand Teton National Park and Yellowstone National Park.

FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails.

FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.

20% grocery and restaurant discounts.

$112/week Meal Plan covers 3 meals/day in the employee cafeteria (mandatory for dorm residents, optional for RVers, FREE for Salary roles).

We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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