Dental Office Assistant - Business Assistant

Position Summary Affinia Dental - Eastgate is looking for a Dental Office Assistant to join our team. About Afinia Dental - Eastgate Affinia Dental – Eastgate is unique to the community and the patients they serve, operating as a part of Heartland Dental’s network of supported offices. Schedule Work Sch: M, T, W, F 8a – 5p (CLOSED THURSDAYS) More about the role Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and record keeping. Schedule and confirm appointments for multiple providers. File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage. Post insurance and patient payments and process accounts receivable. Review treatment plan fees and payment options with patients. Partner with providers and the team to implement Heartland Dental systems to optimize office potential. What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. Front‑loaded education and training to develop your full potential. Opportunity to be part of a secure company with 20+ years of industry leading experience offering unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced, customer‑centric environment. Excellent communication and organizational skills. Will have access to PHI necessary for job functions and will complete regular HIPAA training and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Experience with Dentrix or other dental software. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person) periodically throughout the year. TB test is required for all new hires in dental office positions. This test will be arranged during the pre‑employment process and must be completed prior to starting employment. Not applicable in the state of FL & TN. #J-18808-Ljbffr