Head of Services - Support and Managed

Community College Professional 19, 12-month, tenure track position

Hours: Full-time, 35 hours per week

Work Modality: On-site; Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, July 22, 2026.

The Campus Director of Career Services plays a vital role in leading career readiness, internship/job search activities, and professional skill development for students and alumni. They deliver career‑related advising, programs, and services that support students in reaching their academic, career, personal, and professional goals while maintaining relationships with the business community, faculty, staff, and professionals of peer institutions.

Deliver career advising and coaching (career development‑focused counseling to include skill identification assistance, career exploration and guidance, career readiness/competencies, goal setting, job search skill development) and appropriate general academic direction.

Assist students and alumni in developing job search competencies to include resume writing and interviewing skills.

In collaboration with guided pathways advisors, provide advanced student career exploration support, including assistance in the exploration of majors, particularly for "undecided" students.

Serve as the campus "point person" to foster positive relationships with local, state, and national employers from all industry sectors to provide hiring/recruitment assistance; enhance employer outreach through online employment platforms, local chambers of commerce, regional business councils, and professional associations.

Coordinate postings on job board platform of student on‑campus employment, off‑campus employment, and, in partnership with academic program coordinators/faculty, paid and unpaid internships/externships.

Partner with Workforce Development and Continuing Education leadership to help support initiatives relevant to labor market trends, workforce investment funded programs, and general employment needs.

Develop and maintain extensive and effective collaborative relationships with local and regional business and industry organizations to support their workforce and hiring needs.

Manage, update, and maintain technology platforms (i.e., Screen employers to determine legitimacy and assess/manage potential fraudulent postings.

Update and maintain accurate career‑related materials, webpages, and other student resources.

Publicize career services department offerings and events to students, alumni, community members, faculty, and employers using effective and strategic marketing techniques.

Promote campus career services at events such as prospective student open house and new student orientation.

Provide appropriate assistance for CCS 1001 instructors to support career exploration and development activities within course outcomes and assignments.

Stay current on industry trends, job market conditions, and employment opportunities to best support students, and report on trends to appropriate stakeholders (administrators, program coordinators, department chairs, etc.).

Provide supervision, leadership, and direction to assigned staff.

Review and evaluate performance of assigned staff, providing guidance, appropriate training, and coaching where needed, and conduct constructive performance reviews.

Manage career services department operational budget.

Service on assigned committees and task forces.

Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

Master’s degree in Business, Communications, Liberal Arts & Sciences or an appropriately relevant field with one (1) or more years of related experience and up to two (2) years of supervisory experience; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Significant experience and expertise in providing career advising for diverse undergraduate students, particularly focused on career exploration and self‑assessment.

Experience in student services/career advising, employer relations, and higher education management, preferably including community colleges, and/or significant experience in managing large‑scale projects.

A history of success with program development and project management.

Information technology literacy skills and familiarity with online job search/networking platforms.

Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities.

Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).

Experience utilizing labor market data and institutional career engagement metrics to inform strategic programming, employer outreach, and workforce‑aligned initiatives.

Demonstrated success building employer partnerships that expand recruitment pipelines and increase student access to employment opportunities.

Experience marketing career advising and related services through strategic outreach, programming, and cross‑campus collaboration.

Experience developing structured internship and experiential learning initiatives in partnership with faculty, academic program leaders, and employer stakeholders.

Generous leave policies

Multiple retirement plan options

Comprehensive health insurance choices

Supplemental benefits for retirement and family protection

Tuition reimbursement (if applicable)

Equity Statement
Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti‑racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or traffickingor any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact Nicholas D’Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, View phone number on click.appcast.io or nicholas.J-18808-Ljbffr CT State Community College