Concierge- Customer Support

Patient Concierge Concierge Dental Group Clarence

$18-$23/hour + Benefits + Growth Opportunities

We're looking for a Patient Concierge who can deliver exceptional customer service while keeping patients, schedules, and daily operations running smoothly. This is more than a front desk position-it's a key role that directly impacts patient satisfaction, office productivity, and practice growth.

At Concierge Dental Group, our Patient Concierges are trusted team members who help patients navigate their dental care, maintain full schedules for our providers, and ensure every patient receives a five-star experience from their first phone call through checkout.

Concierge Dental Group is a locally owned and operated dental organization serving Western New York through five modern, technology-driven dental offices.

We combine advanced dental technology, AI-assisted systems, and a patient-first philosophy to create exceptional experiences for both patients and team members. Unlike large corporate dental groups, our leadership team works alongside our offices every day, providing support, training, and opportunities for growth.

Assist patients with treatment scheduling and financial arrangements

• Collect patient payments and maintain accurate financial records
• Coordinate with clinical and administrative teams to maintain efficient patient flow
• Help create a positive and organized office environment

Patient Concierge

Office Manager

Strong customer service and communication skills

• Comfortable learning technology and new software systems
• Previous experience in healthcare, hospitality, customer service, reception, or dental offices preferred
• Dental experience is helpful but not required-we provide training

Health, dental, vision, and 401(k)
• The people who succeed at Concierge Dental Group enjoy helping others, staying organized, solving problems, and being part of a team. Concierge Dental Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Concierge Dental Group