Full Time Front Desk Receptionist

As a Front Desk Clerk you would be responsible for completing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following duties to the highest standards:

• Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.
• Generates invoices and collects monies due through the rental program and through merchandise sales.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO) program, and outstanding travel benefits!

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Proficient English language/social skills with the ability to communicate both verbally and in writing.

• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
• 6 months of Customer Service Experience.

Front Desk/Guest Services Agent

• Cash/credit card transactions
• Discounted hotel rates worldwide!
• Employee stock purchase program
• Tuition reimbursement programs
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises.

• Generates invoices and collects monies due through the rental program and through merchandise sales.
• Maintains safety deposit boxes.
• Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
• Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
• Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. Proficient English language/social skills with the ability to communicate both verbally and in writing.
• Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands.
• 6 months of Customer Service Experience.

Front Desk/Guest Services Agent

• Cash/credit card transactions