Head of Facility Management

About DHL and CRE:
DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
Corporate Real Estate (CRE ) at DHL Group is responsible for more than 12,000 properties across all DHL business units worldwide. This portfolio covers an area of more than 30 million m2 and is managed by around 1700 dedicated real estate experts worldwide.
Together with our global colleagues, we offer excellent services along the property lifecycle Commercial, Construction and Facility Management for all DHL properties in a sustainable way. As part of DHL, you will be working with a global network of CRE colleagues and benefit from a wide range of development opportunities.
Manage technical and infrastructural FM services in a tactical and operational level, including Engineering & Operations, Workplace Services, and Occupancy Optimization, in line with business strategy and objectives, corporate guidelines and policies. Direct team and service providers in executing the FM tactical and operational goals.
Responsible for assisting in the planning, organizing, and overseeing the maintenance of properties, facilities, equipment, and mechanical systems to support operational effectiveness.
Ensure optimal functionality of building systems like HVAC, fire safety equipment, elevators, etc.
Manage contractors and third parties through KPIs and SLAs.
Prepare & conduct Performance Dialogues with Facility Management Teams and other key stakeholders involved in the FM value chain.
Collaborate with Finance to develop and administer operating and capital budgets for facilities.
Ensure FM team provides efficient, high-quality service that meets business and external needs.
Ensure compliance with internal policies and procedures, including maintaining data integrity for the Real Estate portfolio.
Manage workspace design and utilization to accommodate staff and business requirements.
Complete or coordinate routine inspections to determine required services.
Oversee non-construction projects, recommend and coordinate projects that enhance property value.
Administer environmental programs in partnership with the company's EH&S Manager. Ensure adherence to Corporate Risk Management policies and Insurance requirements for vendors/contractors.
Develop and maintain positive relationships with internal and external customers and facilities staff.
Operate the A/P invoice payment system to validate and approve costs associated with facilities.
Provide regular reports on facility operations, expenses, and projects to management.
Respond to after-hours facilities related emergencies and determine the appropriate course of action to resolve issues.
May influence others within the job area through explanation of facts, policies and practices
Support and interact primarily with colleagues of own function
Build relationships and understand customer and key stakeholders interests and concerns
Bachelor’s Degree in Business administration, Engineering, Architecture, or related fields
Desirable Facilities Management Certification
More than 5 years of related experience preferably in warehouse/ business office/ real estate environment; with construction project management, space planning and facilities management experience

Great opportunity to work for the biggest logistics company in the world
International and virtual environment
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.