Head of Services - Support and Managed

Gracious hospitality and neighborliness for our residents and families.
Home‑like feel and all‑around comfort for residents and visiting family members.
Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
Industry leader in clinical care.
Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
Extensive corporate support including a robust training program.

Job Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

401(k)

Associate assistance program

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

Paid Time Off

Paid holidays

Company provided life insurance

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.

Develops standards for organization and supervision of dining services.

Maintains quality dining services within the prescribed budget.

Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.

Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.

Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.

Prepares cleaning schedule, production worksheet and staff schedules.

Maintains inventory of food and nonfood items.

Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.

Develops and directs cost control system; prepares and submits department budget to director.

Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.

Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.

Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.

Qualifications
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.

Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.

Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.

Physical Demands and Working Conditions

Standing

Requires interaction with co-workers, residents or vendors

Walking

Use hands and fingers to handle or feel

On-Call on an as needed basis

Reach with hands and arms

Possible exposure to communicable diseases and infections

Stoop, kneel, crouch, or crawl

Talk or hear

Exposure to latex

Ability to lift: Up to 25 pounds

Possible exposure to blood‑borne pathogens

Possible exposure to various drugs, chemical, infectious, or biological hazards

Requires Travel: Occasionally

Vision

Brookdale is an equal opportunity employer and a drug‑free workplace.

Job Info

Job Identification 25023345

Job Category Community Operations

Posting Date 05/29/2026, 04:44 PM

Degree Level High School Graduate

Job Schedule Full time

Hiring Range Minimum and Maximum Per Period $19.77 - $24.72 / hour

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