Virtual Secretaries Assistance | Remote
$44.12k - $79.33kUS Internal Revenue Service
WHAT IS SBSE - Small Business/Self Employed THE DIVISION? A description of the business units can be found at: SB/SE DEPUTY COMMISSIONER EXAM, FIELD EXAMINATION The following are the duties of this position at the full working level.
Analyzes incoming directives, manual issuances, policy changes, regulatory and procedural changes, etc., Edits and offers a critique on organizational internal management documents, pointing out aspects such as lack of clarity or understandability and questions on substantive content
Acts as office manager for the office. On own initiative, recommends changes in administrative policies. Devises and installs office procedures and practices to be used. Personally handles to completion a variety of administrative projects, performing necessary coordination, making contacts, obtaining comments from management officials concerned, and preparing correspondence.
Serves as the liaison between the manager and his/her key subordinate staff members and other key officials. Serves as liaison with Headquarter and Program Officials.
Refers only that which requires personal attention. Screens all calls and visitors, answering most questions and completing most administrative business involving established policy or routine matters. Maintains the confidential files of all sensitive material for the manager. The secretary also establishes and maintains general administration and other confidential files in the manager's immediate office
Citizen or National and provide proof of U.S. Passport; Citizen (Form FS-240))
Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. These documents must be unexpired original or certified copies .
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, View email address on us.edajobs.com experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. You may have gained this experience in a full-time secretary, senior clerk, management assistant, personnel assistant, legal assistant position, and other similar positions where you independently provided clerical support, typing, maintaining files, records, screening material, establishing procedures, following up action items, editing correspondence, requisitioning supplies, equipment, and services for office chief and staff. Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance. You may have gained this experience in a full-time secretary, management assistant, personnel assistant, legal assistant position, and other similar positions where you use your technical and administrative knowledge to schedule supervisor's activities, compose correspondence, resolve problems, locate information, prepare travel arrangements, including travel vouchers, and organized the workflow of the office. For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
This is a Non- Bargaining unit position.
Tour of Duty: Day Shift - Start and stop times between 6:00 a.m. Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. Relocation expenses - None
File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
Obtain and use a Government-issued charge card for business-related travel.
If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP) , recruiting strategy.
Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: This announcement may be amended to include additional cut-off dates within the 12 month period if needed, not later than 5 days prior to the additional cut-off date(s). First cut off November 6th Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Your application includes your resume, responses to the online questions, and required supporting documents. Customer Service (Clerical/Technical)
If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application. Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) , you must receive a rating of category to be rated as "well qualified" to receive special selection priority.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or links to social media such as LinkedIn, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
- Online Application - Questionnaire
- Registration/License (if applicable) - active, current registration/license
- Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on claiming veterans' preference view here.
- Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 07/24/2025. To preview the Application Questionnaire, please click the following link:
To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 07/24/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (Welcome | Login.There you will find a record of your application, the application status, and an option to Update Application. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
ERC) Employee Resource Center Phone View phone number on us.edajobs.com Website Address SBSE EXAM - Examination Deputy Operations 1111 Constitution Ave NW Washington, DC 20224 US Next steps
Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. Once your application package and online questionnaire is received you will receive an acknowledgement email. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Equal Employment Opportunity (EEO) Policy
Financial suitability
Reasonable accommodation policy
Required Documents
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or links to social media such as LinkedIn, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. (It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc.
- Online Application - Questionnaire
- Registration/License (if applicable) - active, current registration/license
- Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on claiming veterans' preference view here.
- Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click Interchange Career Transition Assistance Plan (ICTAP) for eligibility and a detailed list of required documents.
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible). Help This job is open to
Citizens, Nationals or those who owe allegiance to the U.Citizens/Nationals
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