Head of Services - Support and Managed

Director Of Dining Services

The Director of Dining Services is responsible for overseeing day-to-day operations for a dining account, ensuring high-quality food, strong client relationships, and excellent guest experiences. This role leads and develops a team of associates while partnering closely with the culinary and management teams to support daily service, catering, financial performance, and new program rollouts.

Oversee daily dining operations, ensuring service standards, food quality, and guest satisfaction are consistently met.

Manage and develop associates while fostering a positive, service-focused team culture.

Maintain strong relationships with customers, guests, clients, and internal departments.

Partner with the Chef and management team on menu planning, culinary execution, and food quality.

Oversee account financials, including P&L, budgeting, cost controls, and operational performance.

Support high-volume production, catering, and special events as needed.

Ensure compliance with company standards, food safety, sanitation, and account expectations.

Bachelor's degree in Hospitality, Culinary Arts, or related field preferred.

• 3-5 years of foodservice operations management experience.
• Previous experience managing budgets, P&L, labor, and cost controls.
• Desire to learn and grow with a leading foodservice company.