Concierge- Overnight Shift! (Full Time or Part Time)

Concierge

As Concierge, you'll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.

As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.

Status: FULL TIME

Conduct routine security patrols throughout the community using a golf cart.

• Remain at the front desk during overnight hours to monitor the community and respond to resident needs
• Monitor entrances, common areas, and building activity to help ensure the safety and security of residents, visitors, and staff.
• Follow all company policies, safety procedures, and confidentiality requirements.
• Complete required overnight logs, incident reports, and shift communication notes.
• Answer incoming telephone calls after hours and direct emergency calls appropriately.
• Collect and dispose of trash from designated areas throughout the community.
• Respond promptly to resident requests, emergencies, and after-hours situations, notifying the appropriate manager or emergency services when necessary.
• High school diploma or GED preferred.

One to three years of customer service, reception, or administrative experience preferred.

Basic computer skills and comfort using phones, email, and office systems.

Ability to maintain confidentiality and represent the community positively.

Flexible scheduling options with full-time and part-time hours

• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• Paid training
• Employee Assistance Program

At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

We celebrate diversity and are committed to creating an inclusive environment for all team members. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse.