Referral Coordinator - Remote position

About the Role We are seeking a highly organized and detail-oriented Referral Coordinator to join our healthcare team. The ideal candidate will have a background in healthcare administration, excellent customer service skills, and the ability to thrive in a fast-paced environment. Key Responsibilities Referral & Authorization Management: Initiate, process, and track medical referrals and prior authorizations specifically for total joint and hip procedures. Inbound Communications: Manage a high-volume inbound phone queue, assisting patients, providers, and clinical staff with inquiries related to referral statuses and authorization guidelines. Documentation: Accurately document all interactions, referral statuses, and authorization details within the designated electronic medical records (EMR) systems. Core Skills: * knowledge of medical terminology (especially related to orthopedics/joints). Exceptional customer service and communication skills. Technical Proficiency: Must be proficient in Microsoft Office Suite. Preferred Qualifications Prior experience working with EPIC EMR software is highly preferred. Work Environment & Additional Requirements Work Setting: Remote work is not available for this position. Seasonal Influenza Vaccination (or an approved declination) is required during the flu season (November 1 – April 30).
24.99 - $25 per hour
shift: Referral & Authorization Management: Initiate, process, and track medical referrals and prior authorizations specifically for total joint and hip procedures.
Inbound Communications: Manage a high-volume inbound phone queue, assisting patients, providers, and clinical staff with inquiries related to referral statuses and authorization guidelines.
Accurately document all interactions, referral statuses, and authorization details within the designated electronic medical records (EMR) systems.
medical terminology
Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).