SDR - Sales Development (Remote)

Sales Development Representative

Houston, Texas or Remote

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Shape the future of auto repair.

At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together.

You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. Attendance at these events is expected and fully supported.

Our Sales Development Representatives will partner with our sales team to implement sales and pipeline-building strategies. This role plays an integral part in driving the growth of our customer base and revenue through generating qualified leads.

Lead generation through target account selling and outbound cold calling.

Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)

Building out and refining information about leads in a CRM, to assist in lead qualification

Providing useful details to the sales team so they can deliver a tailored demo experience

Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey.

Ensuring all potential customers receive exceptional service from start to finish

Helping coach and provide light training to new Sales Development Representatives as we grow

This is an exciting and rewarding role for anyone that wants to develop or even kick-start their career in sales! There are many opportunities for career development and progression – with successful SDRs becoming Account Executives as well as opening up opportunities for additional advancement within our sales organization.

1-3 years of work experience (Sales and/or SaaS experience, a plus)

• Experience with following defined processes using a CRM (Salesforce, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment
• Enjoy the flexibility of remote work

Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.

Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we're invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process.