Remote secretary

Under the supervision of the Ombudsperson, the Branch Secretary provides a full range of administrative support for the OFCO and staff and ensures all activities and work are in accordance with the Department and OFCO requirements. The incumbent must maintain consistent and regular attendance, have a detailed knowledge of departmental organization and clerical procedures; and typing skills; daily interaction with the public on a Virtual Call Center (VCC), receiving, tracking, and fulfilling publication requests, tracking office equipment, ensuring OFCO documents meet CDSS accessibility standards, assisting with scheduling appointments, facilitating interviews, and completing tasks in a timely and efficient manner.

The Office of the Foster Care Ombudsperson seeks a diverse pool of applicants, including those from historically marginalized groups or those who have lived experience in the foster care system.
Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Need help with applying for positions, taking an examination, or preparing for interviews? All telework schedules are subject to change and may be reevaluated at any time. Specific telework
Telework does not change the terms and conditions of employment, the essential functions of job duties, or the required compliance with the Department of Social Services policies.
This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
Please describe your experience in customer service, handling phone calls, organizational skills, Microsoft applications and editing documents.
Describe your experience working with juvenile justice and foster care impacted youth and other historically marginalized or underrepresented communities.

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

be flexible in order to meet changing priorities; The Branch Secretary works with confidential and sensitive information and is required to maintain the confidentiality of information they access during the course of their duties.
The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website. Personal Leave Program (PLP) 2025 Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions. Required Application Package Documents

The following items are required to be submitted with your application. Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at