Now Hiring Shift Runner!!

Job Title

You impact every guests' experience

Talk about an important role. When guests come in and sit down, you make sure everything is always ready, welcoming and clean. You make sure their dining space is comfortable.

So what does it take to work with us?

We expect you to be you! Throw in integrity, a relentless drive for excellence and a commitment to always doing what's right, and you've got our interest.

What we offer:

• 40% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health benefits

Requirements and Qualifications

Arrives to work on time as scheduled and ready to work

Follows Miller's Ale House policies in all respects, including, but not limited to, time recording requirements, such as clocking in and out and responding to end-of-shift prompts concerning tasks performed and the amount of time associated with such tasks

Interacts with Guests to provide the highest level of customer service and create Exceptional Guest Experiences by adhering to all Miller's Ale House service standards

Works directly with other Team Members to ensure all Guest's needs and requests are fulfilled satisfactorily and promptly

Assists host/hostess with greeting and seating Guests

Assists servers with making and delivering non-alcoholic beverages

Assists with providing Guests with non-alcoholic drink refills

Assists servers in running food to and from Guests while ensuring proper food handling guidelines are being followed and Guests' expectations are met

Acknowledges all Guests that come within five feet in a smiling, friendly manner

Provides immediate responses to Guests' requests and inquiries

Assists Servers with performing table quality check back (2-bite/2-minute) to ensure Guest satisfaction

Cleans tables and spills throughout the Guests' visit

Assists the servers in pre-bussing dishware as the Guests have finished eating

Provides final removal of all plate and glassware after a Guest departs from the table

Resets all tables within a timely manner after Guest departure including perfect silverware setup and cleanliness detail

Collects bus tubs at Quality Assurance and server stations

Empties trash cans in the restaurant

Ensures proper food handling and sanitation of work areas

Accomplishes end-of-shift side work; including ensuring work areas are stocked and ready for the next scheduled shift to take over

Safety & Sanitation

Washes hands every 20 minutes throughout the shift

Maintains clean and sanitized work areas

Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

Teamwork & Skills

Supports other Front of House functions as needed, recognizing that everything within the four walls of the restaurant impacts the Guest experience

Positively communicates with other Team Members and Management to keep one another informed

Provides exceptional service throughout the entire shift

Possesses communication skills and the ability to work alone as well as with a team

Ability to multitask and work in a fast-paced environment

Must be a minimum of 18 years of age unless otherwise dictated by state law

Physical Demands

The Busser is expected to be able to perform the essential job functions described in this document with or without reasonable accommodation. Physical demands include:

Remaining standing for extended periods

Bending, squatting, and lifting, up to 30 lbs., for short distances

Ability to work with varying noise levels

Ability to remain balanced while carrying heavy loads

Ability to frequently communicate and timely exchange accurate information with Managers, Team Members, and Guests in a fast-paced, high-stress environment

Miller's Ale House Restaurants