Network Technical Services Support

Job Title: Network Systems Administrator

Department: MERC

College/Division: Mercer Engineering Research Center

Primary Job Posting Location: Warner Robins, GA 31088-7810

Job Details: Mercer Engineering Research Center (MERC), a research institute of Mercer University, provides high quality engineering, scientific, and technical support services to government and private industry customers. We are recruiting for a Network Systems Administrator to support the Network Systems Directorate. The incumbent performs server technical support functions for organizational and program management activities under the supervision of the Manager, Network Systems.

Responsibilities:

Resolves problems regarding Windows and Linux server operating systems, application software, and hardware operation.

Manage prescribed server disaster recovery schemes, system capacity planning, and user data management.

Set up servers and ensure proper installation and configuration of hardware, tape libraries, disk arrays, and operating systems.

Maintain updated server and network infrastructure software, BIOS and firmware.

Manage server and PC system patch update schedules and corrective action.

Maintain and perform problem resolution of Windows Active Directory structure.

Configuration of Active Directory Group Policy.

Assist with the implementation of NIST 800-171/CMMC security baseline related to PCs, servers, networks, routers, GCC High, and firewalls.

Apply security baselines using tools such as SCAP or CIS, perform scans, and maintain records of findings, corrective actions taken, and reporting.

Develop documentation, processes and procedures related to NIST 800-171/CMMC compliance as related to oversight area(s).

Maintain up-to-date network drawings and assist in maintaining a five-year life cycle plan.

Maintain an up-to-date inventory of servers and network systems assets.

Coordinate major hardware or software resolutions with vendors.

Assist in the management and configuration of network switches.

Research new network technology architectures and plans; execute new deployments and infrastructure upgrades.

Work with the team to assist in the configuration and management of network firewalls, VPN configurations, and related security controls.

Assist the team in the configuration of cloud environments.

Develop process improvements to meet business needs and CMMC controls.

Develop and maintain standard operating procedures for network operations.

Required Qualifications:

US Citizenship is required.

Ability to obtain and maintain a DoD Security Clearance.

An undergraduate degree in Computer Science or Information Technology from an accredited institution and 2 years’ directly related experience; or an associate degree with 4 years of directly related experience; or a high school diploma with 6 years of directly related experience.

Experience with NIST 800-171, and continuous monitoring is required.

Demonstrated technical experience with Windows server computer hardware, operating systems and application software, including Windows Server Operating Systems, Microsoft Applications, Microsoft Cloud, CAD Application Suites, and server configurations.

Ability to install, repair, and troubleshoot server hardware, software, peripheral devices, disk arrays, and tape libraries.

Effective written and oral communication skills.

Experience performing systems disaster recovery.

Service oriented and able to communicate and interface with users, peers, and vendors.

Ability to conduct research into server issues and products as required.

Ability to read and understand technical manuals, procedural documentation, and OEM guides.

Benefits :

MERC is a non-profit research institute of Mercer University, a private university founded in 1833. MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay.

EEO Statement: EEO/Veteran/Disability

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