Head of Operations (Remote)

sunday is building the fastest, simplest way to pay in restaurants. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction.
Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.
About The Role Sunday's US GTM team is the field\-facing operational and strategic arm of our go\-to\-market organization. Distinct from central RevOps, we sit closest to the field, translating revenue data, process gaps, and field intelligence into the systems, processes, and habits that help our sellers perform. As GTM Operations Manager, you'll own top\-of\-funnel GTM operations, drive reporting deployment across the field, and provide hands\-on support on core strategic initiatives: territory management, capacity planning, and target setting.
You’ll partner cross\-functionally with Sales (AEs), SDRs, Marketing, and Partnerships, working side\-by\-side with Enablement and central RevOps to bring structure and repeatable process to a scaling GTM org. Key Responsibilities Own the operational health of the top\-of\-funnel motion: build and maintain Salesforce dashboards and serve as the go\-to operational point of contact for SDR and Marketing leadership on data, process, and operational questions
Stand up new top\-of\-funnel insights in partnership with RevOps
Build and maintain dashboards in Salesforce and Metabase: run recurring performance reporting cadences that keep SDR, Sales, and Marketing stakeholders aligned on trends and key metrics
Handle ad hoc SQL, Salesforce, and Metabase queries for GTM and sales leadership; maintain data hygiene and accuracy across all reporting systems
Support key GTM strategy initiatives: territory data pulls, mapping, and administration, capacity planning models and analysis; quota and target\-setting processes as the team scales
Own tooling optimization and adoption for the GTM team: evaluate, roll out, and drive utilization of the sales and SDR tech stack (Outreach, Nooks, Weflow, and beyond)
About You 3-5 years of experience in GTM Operations, Revenue Operations, or Sales Operations
Proficiency in SQL for ad hoc querying and analysis
Hands\-on experience with Salesforce
Experience with Metabase or a comparable BI tool
Familiarity with top\-of\-funnel sales tooling, sequencing and dialing platforms such as Outreach, Nooks, or Weflow
Strong cross\-functional communication skills, with the ability to translate data into clear, actionable recommendations for Sales, SDR, and Marketing stakeholders
Background at a high\-velocity or field sales motion company
Experience in Marketing Operations
Stock Options
A great office in the heart of Atlanta, GA, NYC or Los Angeles (CA) with a balance of in\-person and remote work
Free Vacation Policy
100% Employer\-Covered Health Insurance
Steps in our Recruitment Process Share your story: application with resume
Let's get to know each other through a phone screen interview
Equal Opportunity Statement sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).*

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