Head of Operations Management (m/w/d)

Operations Manager

About the role We are looking for an engaging Operations Manager to help grow and maintain branch success and organization. You will report to your general manager and take responsibility for the smooth operation of your branch location to make sure all goals are met. We pride ourselves at General Insulation for the highest level of customer service and would love someone to help maintain that service!

Procure and receive incoming inventory.

Process customer invoices.

Oversee sales order entry.

Conduct weekly cycle counts and quarterly physical inventory.

Oversee all aspects of customer service.

Oversee delivery vehicle and building maintenance.

Oversee all office and warehouse operations.

Schedule delivery truck routes (incoming and outgoing).

Assist in loading and unloading trucks.

Minimum Qualifications Associates degree preferred (not required) and/or 2+ years of proven work experience in wholesale distribution.

Leadership skills and ability to manage staff.

Expertise in warehouse and inventory management.

Proficient with computer systems and technology.

Must be willing to work odd hours including evenings, weekends, and holidays.

What We Offer Leading benefits, including a 401(k) match of up to 100% and an annual year-end bonus depending on company performance. 401(k) Retirement Plan — Eligibility begins after completing one full year of employment. GIC offers a competitive match of up to 100%, reinforcing our commitment to your long‑term financial success. Health, Dental, Vision and Life Insurance — Your benefits remain the same based on your hire date. General Insulation offers a choice between a no‑cost high‑deductible health plan (HDHP) with an optional HSA, or a PPO plan through Blue Cross Blue Shield, allowing you to select the coverage that best meets your needs.

We value and embrace diversity and inclusion of all Team Members.

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