Head of Business Operations - Remote

Business Operations Manager
Reports to: Head of Ops Location: 100 % remote Department: Legal Administration Type: Independent Contractor
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. As a firm, we focus on the economic as well as the legal aspects of our matters. Among other strengths, Sterlington is the ultimate law firm for founders, senior executives, and UHNWIs as well as their related businesses.
Sterlington is looking for a Business Operations Manager to implement AI workflows and run the execution layer of the Head of Firm Management's portfolio. The Head of Firm Management leads the firm and sits on its management committee, and the portfolio spans every function: strategy, partner matters, planning cycles, firm-wide initiatives and external relationships. You will be accountable for what reaches the Head of Firm Management and what is resolved before it does. Where the cadence for a workstream does not yet exist, you will design it in partnership with the Head of Operations so that it is consistent with how the rest of the firm runs. Drive continuous improvement by refining workflows for greater efficiency and scalability, integrating AI tools in a measured, high-judgment manner to enhance tracking, summarization, briefing preparation and internal coordination.
Demand and Priority Management: Own the inbound flow of partner requests, firm issues and external approaches. Decide what reaches the Head of Firm Management, what is redirected, and what is closed out, with a reason attached to every call.
Leadership Operating Rhythm: Run the cadence of firm leadership: management committee preparation, planning cycles, leadership meetings and reviews. Translate the firm's planning and reporting cycles into a working rhythm for the portfolio, and design what does not yet exist.
Prepare concise, decision-ready briefings, committee papers and status summaries that allow the Head of Firm Management to act quickly and with confidence, then drive execution on those decisions.
Stakeholder Management: Coordinate across partners, senior lawyers, business services and external parties, serving as the primary liaison on her behalf, driving follow-through, accountability and timely escalation where needed.
Risk Mitigation: Experience in business operations, chief of staff, strategy or operations roles working directly to a senior leader, with the authority to act rather than to relay
Professional services, law firm or equivalent complex stakeholder environment is a strong plus
Native or full professional English fluency required
Structured, systems-oriented mindset: you introduce clarity without over-engineering