Head of Monitoring Department

General Responsibilities

Supervise or monitor all projects in progress in the department to ensure timely execution, compliance with client requirements, and adherence to company policies, procedures and standards. Supervise preparation of proposals and cost estimates to clients to ensure proper scoping of services, availability of manpower, and pricing to achieve desired profitability. Supervise daily operations of a department including staff training, development, performance review, utilization of equipment and facilities, safety oversight, quality of services and work product, timely delivery of services and deliverables, and adherence to policies and procedure. Plan for and participate in business development activities to identify, develop, win, and execute project opportunities and build and maintain client relationships.

Essential Roles and Responsibilities

Responsible for preparation of proposals and cost estimates.

With support from the Office Manager, perform business and client development activities.

With support from the Office Manager develop and manage employee staffing plans, recruitment, selection, and onboarding.

With support from the Office Manager prepare and execute annual business plan for the department.

With support from the Office Manager oversee and manage the success of key department metrics: revenue growth, staff chargeability, project billing and collections, and project profitability.

Develop understanding of project‑related risk, be familiar with potential risks and how to protect the Company, and adhere to company risk policies.

Lead safety efforts for the team and ensure adherence to safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre‑task planning for all projects.

Responsible for continuous quality monitoring and improvement on projects. Monitor and promote quality standards and practices.

Responsible for providing consistent quality standards on project and proposal delivery.

Perform other duties as assigned.

Requirements

Bachelor’s degree in a technical discipline practiced by the Firm (e.g., Engineering, Environmental Science, or Geology) and 5 years of practice experience; or, in lieu of a degree, a minimum of 9 years of related experience.

Master’s degree or PhD preferred.

A valid driver’s license with acceptable violation history may be required.

Preferred Qualifications

Certification or licensure in field of expertise.

Terracon Authorized Project Reviewer status preferred.

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