Front Desk Receptionist - Hotel - 3rd Shift
$16 per hourLandry's Seafood House
Front Desk Agent The Post Oak Hotel is seeking a Front Desk Agent to join the only Forbes Five-Star Hotel in Texas. The Front Desk Agent will be responsible to act as our guests' first point of contact during their stay and manage all aspects of their accommodation.
Access all functions of computer system according to established procedures and standards
Answer department telephone within three rings, using correct greeting and telephone etiquette according to Forbes and AAA standards
Set up accurate accounts for each guest checking in according to their requirements (i.e., share, separate room/tax/incidentals, comp); Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Document and confirm reservations and cancellations
1 year of Front Office experience or equivalent
Must speak, read, write and understand English
Previous hotel experience, luxury or Forbes experience preferred
Ability to work flexible schedules, including nights, weekends and holidays is required
Stand for an entire work shift
Positive and respectful work environment where diversity is valued
Community volunteer opportunities
Vacancy posted 1 day ago
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