Head of Programme Management

Program Coordinator - Protégé House Transitional Living (Evenings)
The Program Coordinator supports the daily operations of Protégé House and ensures a safe, structured, and nurturing environment for residents while also assisting with alumni engagement and quarterly programming for non-residential participants.

This role is critical in maintaining consistency, accountability, and relationship-based support within the house.

Key Responsibilities

Daily House Operations & Environment

Support a clean, safe, and structured living environment

Maintain and monitor chore systems and house expectations

Conduct weekly room checks

Assist with move‑ins, including:

Preparing rooms

Coordinating bedding and welcome baskets

Life Skills Development

Guide residents in meal preparation

Guide residents in grocery shopping and planning

Guide residents in household management

Guide residents in organization and time management

Support development of independent living skills in real time

Resident Support & Accountability

Build consistent, supportive relationships with residents

Reinforce daily routines, expectations, and responsibilities

Provide guidance on:

Transportation (bus routes, passes, etc.)

Scheduling and time management

Support enforcement of house policies with care and consistency

Healthcare & Basic Needs Support

Assist residents in:

Scheduling appointments

Tracking healthcare needs

Monitoring access to food, hygiene items, and basic necessities

Communicate unmet needs to Program Director

Program Implementation

Facilitate or support program sessions, workshops, and life skills activities

Assist in leading monthly mandatory house meetings

Community Building & Engagement

Plan and participate in house activities such as movie nights, game nights, and outings (zoo, community events, etc.)

Foster a positive and connected house culture

Documentation & Communication

Track resident participation, concerns, and observations

Flag issues early for intervention

Communicate regularly with Program Director

Requirements & Qualifications

Experience working with at‑risk youth or young women

Strong problem‑solving and critical‑thinking skills

Ability to enforce structure with empathy and consistency

Patience, emotional intelligence, and relationship‑building skills

Familiarity with trauma‑informed care and cultural responsiveness (highly preferred)

Experience with household management and basic cooking (preferred)

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