Head of HR Services (m/w/d)

Regional Service Manager (Multi-Site: Chicago, IL or Indianapolis, IN )
We're seeking a driven Regional Service Manager to lead service operations across a multi-site region based in Chicago, IL or Indianapolis, IN . If you're a results-oriented leader with strong HVAC service expertise and a passion for operational excellence, this is your opportunity to make a meaningful impact.
At BGIS, we're more than a company we're a global community focused on innovation, service excellence, and career growth. We manage over 320 million square feet across 30,000+ locations worldwide and employ 6,500+ professionals supporting clients across North America, Europe, the Middle East, Australia, and Asia.
Clear advancement paths and continuous development opportunities
Flexible Rewards: Competitive compensation and benefits tailored to your needs.
Bonus: 5% Annual Incentive (OAIA)

• Holidays: 7 paid annually
• Travel Benefits: $55/day per diem + lodging for approved travel

Company-issued phone and tablet
Comprehensive medical, life, and disability insurance
Ongoing technical training and leadership development
Career advancement and relocation opportunities
The Regional Service Manager leads a team of commercial HVAC service technicians across a designated regional footprint. This role is responsible for driving operational performance, ensuring service excellence, and maintaining strong client relationships while leading a high-performing team.
Lead, coach, and develop a team of technicians to drive engagement and performance.
Manage hiring, evaluations, and compensation planning.
Provide ongoing feedback, training, and performance support.
Ensure compliance with safety and regulatory standards.
Operations Management
Oversee dispatch and service scheduling to meet service-level expectations.
Manage preventative maintenance programs and service delivery.
Review service work and invoices for accuracy and efficiency
Partner cross-functionally to resolve issues and enhance service delivery.
Manage inventory to support operational needs.
5+ years of leadership experience in commercial HVAC or field service operations

• Proven experience managing teams of technicians.
• Strong understanding of HVAC systems and service operations
• Proficiency with Microsoft Office and field service systems
• Technical certifications or specialized training in HVAC or related field

Work Environment & Travel
Travel Requirement: Ability to travel to job sites, client locations, and team meetings.
If you're ready to lead a high-performing team and elevate service operations in a dynamic, multi-site environment, apply today to join BGIS as a Regional Service Manager in Chicago or Indianapolis.
For more information or to apply, visit our careers page or contact our HR team. At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!
Visit us online at for more information.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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