Head of Programme Management
Bethany Christian Services USA LLC
Job Category : Social Services - Refugee & Immigrant Program
Full-Time
Description Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.
Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: As a URM Program Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.
How Your Role Makes a Difference Lead, model, and mentor the development of Sanctuary Model of Care principles in case management team and the programs;
Develop, update, and maintain the program operation manuals;
Promote effective operations through hiring, training, and orientation of new hires;
Conduct weekly individual and team supervision meetings with direct reports and interns;
Ensure agency policies and procedures are enforced through employee evaluations, conference request, time sheets, and reimbursement vouchers;
Manage employee vacation scheduling to ensure adequate coverage for program service needs;
Ensure integration of case management personnel with treatment team outcome and therapeutic needs;
Stay up to date on current industry trends and theories while recommending changes in agency policies and practices when appropriate;
Develop, maintain, and enhance positive work relationships with referral sources, state and federal agencies, volunteer and community agencies, employers, and individuals;
Actively participate in community forums relevant to primary job responsibilities;
Attend training as needed and apply newly gained knowledge to provided service;
Attend project teams, local, and national meetings to enhance provision of services to populations served;
Establish and maintain post residential placement options including a network of SIL homes;
Develop community resources for youth including job placements and volunteer opportunities;
What Will Make You Successful Bachelor's degree in Human Services or equivalent field of study from an accredited college;
Master’s degree in Human Services or equivalent field of study from an accredited college if required by the program;
At least two (2) years of experience in child welfare or refugee resettlement;
At least one (1) year of experience of managing others;
Bilingual: English and Spanish, a plus;
Active Child Welfare Certification in the state of the work location may be required;
Obtain and maintain the appropriate professional licensure and registration, if applicable;
Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
Pass a criminal history screen, including state and local child protection agency registries;
Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection.
TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
Access to training, professional development, and career growth opportunities
403(b) retirement plan with employer match eligibility
Access to education reimbursement for those that qualify
Comprehensive employee assistance and wellness program
#J-18808-Ljbffr Bethany Christian Services USA LLC
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